Custom Event Setup

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    Cancellation & Returns

    Returns Policy

    If our products is damage after you have received it, you can return the product within 2 days from the date of delivery and we will initiate a refund but you need video for proof.

    Cancellation & Refund Policy

    Once you have placed an order and you wish to cancel it, please send us an email at support@patoula.com

    You can also give us a call on +91 8527 758 005

    Our customer service team will process the cancellation and initiate a refund within three to four working days, if the order is not dispatched.

    If the order has been dispatched and yet to be delivered, please do not accept the order and intimate our team. Prepaid order refunds will be processed as per the returns policy.